Service & Support

Service & Support

Expert Advice. Reliable Support. Direct Contact.

Our products meet high technical requirements – and so does our service. From the initial inquiry to delivery, we support you with technical know-how, personal commitment, and clearly structured processes.

Whether it's selecting the right spherical plain bearing, requirements for corrosion-resistant materials, or designing individual special solutions – our experts will support you with any technical question.

  • Personal contacts with application experience
  • Support with design and product selection
  • Advice on materials, application areas, and special versions
  • CAD data and technical drawings on request

Technical Consultation & Product Selection

Are you unsure which product is right for your application? Our experts will support you:

  • Product and variant consulting
  • Selection assistance based on operating conditions, load, and environment
  • Suitable material and design options
  • CAD and 3D models on request

Delivery, Spare Parts & Logistics

Our automated warehouse processes ensure that your order is processed quickly and made ready for shipment. Stock items from our range can be picked and dispatched at short notice, so your production does not come to a standstill.

We offer

  • Automated warehouse management for precise material provision
  • Pick-to-light systems for fast, low-error picking
  • Transparency in material flow – information on the status of your order at any time
  • Product labeling according to customer requirements (inkjet, laser, needle embossing)

Thanks to this infrastructure, you can achieve fast delivery times and a high degree of predictability in your procurement processes.

After-Sales Support & Quality Assurance

We see service as a long-term partnership. That's why we're here to support you even after your purchase:

  • Product questions, even after delivery
  • Support with complaints
  • Guidance on identifying spare or accessory parts
  • Support in selecting compatible components for rework
  • Assistance with delivery inquiries, spare part orders, and complaint processes

Jessica Schmid

After Sales

Download Center

For your planning and design, we provide a selection of technical documents:

  • Technical data sheets
  • 3D CAD models
  • Standard and dimension tables
  • Product brochures
  • Certificates and quality proofs

Our download section is updated regularly. If required, we can also provide you with direct access to technical information.

Do you need help with your order or have a technical question?

We look forward to hearing from you.